Effective communication with customers is crucial for building strong relationships, enhancing brand loyalty, and driving business growth.
Our SMS platform ensures the delivery of time sensitive alerts and critical messages within fraction of seconds.
Bulk SMS allows you to instantly reach to your customers. It will help to increase your market and presence.
Bulk sms is one of the most affordable communication services. It saves your money. No heavy expenditures.
SMS has a high open rate. It does not land into a junk box. More than 90% of messages are opened by users.
You can send specific SMS based on Buyer’s last buying behavior or location-based. High level of personalization.
SMS is the perfect tool to target new and existing customers. You can send highly targeted messages.
Automate your lead management and ensure not even a single sales inquiry received or generated is wasted. You can now track the lead source to determine the ROI of your marketing campaigns, increase lead conversion by distribution to those who are best qualified to convert them into business and can nurture the leads over a long period efficiently.
ibizfone comes with an inbuilt ticketing application and helps you gather all your customer complaints onto one platform, now you can track, resolve and reduce your customer complaints with a single unified view.
All of us like to talk to the same person with whom we have conversed earlier rather than explaining the whole story to another person. Sticky agent allows the call to be automatically connected to the same person who knows the customer recent history and helps in building customer trust and engagement.
Never miss a business lead, get end to end call tracking through SMS and email notifications. You decide who receives which reports and at what frequency.
Our API can be seamlessly integrated with your CRM providing a single platform business view and helps you attain an integrated view of your marketing, sales, and support platforms. Engage with your customers right from lead to after sales support.
Ever wonder why productivity varies amongst your team members? With call recordings, you can check all your incoming and outgoing conversations and store it for future use, and you may delete these at any time. Training and new employee induction become so much more meaningful with exposure to live experiences.
“Half the money I spend on marketing is wasted and the problem is I do not know which half”. Ibizfone-IVR solution powerful analytics engine helps you understand what is happening to your business calls in real time. How many calls did we receive, how many were answered, for what duration, from which region, who are my productive team members, which of my marketing’s campaigns were productive? Now you can get insights to all such questions and many more.
Define the call flow on the user-friendly web-based panel through simple drag and drop. Define the same based on the skill level, event, and time-based or any other business need. Call routing can help priorities calls based on the business value and route the calls to the right person.
Greet your customers with a professionally recorded welcome message in any language depending upon from where they are calling. Let your customers decide who they would like to speak to without any manual intervention. Receive calls on unlimited extensions anywhere in the world at any time.
Create multiple departments and route the calls to respective departments. It is easy and direct call transfer process with no failure possible. Probability of call transfer is least.
Easy setup just in few minutes. Fully managed dashboard.
Define the call flow on the user-friendly web-based panel through simple drag and drop. You can customize your IVR flow in real-time.
Let your customers decide who they would like to speak to without any manual intervention. Receive calls on unlimited extensions anywhere in the world at any time.
Define the Call routing based on the skill level, event, department, and time-based or any other business need. Call routing can help priorities the calls and route to the right person.
Our powerful dashboard helps you understand what is happening to your business calls in real time. You can check and download all the current and previous calls statistics.
You can easily Check (and download) all your incoming and outgoing conversations any time. And store these for future use and you may delete these at any time.
Integrate our API with your favorite CRM tool. An integrated view of your clients, sales, and marketing efforts. Engage with your customers right from lead to after sales support.
Our Sticky agent feature allows the caller to be automatically connected to the same person who knows the customer recent history. It will help to improve customer experience.
Never miss a business lead, get end to end call tracking through SMS and email notifications. Get detailed call reports via email.
